Ark 51 Support Options

Choose the best plan for your business. Change plans as you grow.

Bronze

For small teams
  • Intercom support
  • Email support*
  • Access to Ark 51 support team
  • Phone support (Mon-Fri, 9-5)
  • Out-of-hours support
  • Annual review call (3 months before renewal)
  • Quarterly review calls
  • Monthly review calls
  • Basic training provided
  • Advanced training provided
  • Implementation session for initial document upload
  • 10 Ark 51-managed uploads included
  • Training provided for 2 users
  • 3 business day response time
Enquire

Silver

For growing businesses
  • Intercom support
  • Email support*
  • Access to Ark 51 support team
  • Phone support (Mon-Fri, 9-5)
  • Out-of-hours support
  • Annual review call (3 months before renewal)
  • Quarterly review calls
  • Monthly review calls
  • Basic training provided
  • Advanced training provided
  • Implementation session for initial document upload
  • 10 Ark 51-managed uploads included
  • Training provided for 4 users
  • 3 business day response time
Enquire
Popular

Gold

For large enterprises
  • Intercom support
  • Email support*
  • Access to Ark 51 support team
  • Phone support (Mon-Fri, 9-5)
  • Out-of-hours support
  • Annual review call (3 months before renewal)
  • Quarterly review calls
  • Monthly review calls
  • Basic training provided
  • Advanced training provided
  • Implementation session for initial document upload
  • 10 Ark 51-managed uploads included
  • Full team training provided
  • 1 business day response time
Enquire

*All support requests must be received at [email protected].

Request a demo